NDIS PARTICIPATION

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We encourage the continuation of NDIS services for our Community Partners who are registered NDIS Providers. Our community mission is to promote mental wellness through our programs which supports social and community participation.
  • If you are self-managed, you can book programs directly. You will automatically receive a receipt of payment, which can be used to submit a claim with NDIS.
  • If you use a Plan Manager, please follow these easy steps below to obtain an invoice

How to obtain an invoice

CHECK ELIGIBILITY

Before creating an account, first check with your Plan Manager that the support category from your funding will cover our NDIS Providers' programs.

If you are unsure, please ask your Plan Manager.

REGISTER

Complete our Registration Form (below) to book programs using our invoicing process.

Please note each invoice will automatically include a price per hour.

REQUEST INVOICE

Browse our collection of programs to find a program you like. Community Partners that are registered NDIS providers can be identified by the yellow tick badge.

Select the preferred date (min 2 weeks in advance), then click REQUEST INVOICE

EXTRA SUPPORT

If you wish for a support worker to attend, either:

- update the number of guests to cover both the participant and the support worker (i.e., 2 guests); or

- click CONTACT to ask the NDIS Provider if the support worker can attend without paying before getting your invoice.

Once you have confirmed return to REQUEST INVOICE

PAYMENT

Once you receive your invoice, send it to your Plan Manager for payment.

After your Plan Manager has paid us, we will confirm your booking via email (within 2 days of receiving payment).

We suggest you follow up on the status of these payments with your Plan Manager directly.

ENJOY THE PROGRAM

We hope you enjoy the program and when you're ready, we look forward to seeing you again!

REGISTRATION

PROGRAM INFORMATION

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PARTICIPANT

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SUPPORT WORKERS (OPTIONAL)
If you are a support worker booking on behalf of the participant and you also wish to attend:

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INVOICE INFORMATION

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FAQs

Is Higher Swing a NDIS Provider?
No. Higher Swing is not a NDIS registered provider. However, some Community Partners are NDIS registered providers, and they can be identified by this BADGE. We do our best to facilitate bookings and payments for NDIS Participants to ensure they can enjoy the benefits of our listed programs.
I have downloaded an invoice. Does that mean that I'm booked into the program?
No. The invoice needs to be sent to your Plan Manager to arrange payment. Once we have received the payment, we will confirm your booking via email.
I have booked into a class, now I would like to change the date. How can I do that?
Contact the Community Partner, contact details and cancellation policy are on the booking confirmation email.
How can I change my Plan Manager or other details on my registration?
Contact This email address is being protected from spambots. You need JavaScript enabled to view it. and we will assist you.
How can I access past invoices created?
Contact This email address is being protected from spambots. You need JavaScript enabled to view it. and we will assist you.
What happens if the program is no longer available when the payment is finally received?
In the unlikely event that the program date has passed or is sold out, we will provide you with a credit for the total value of the payment. Contact This email address is being protected from spambots. You need JavaScript enabled to view it. to either book an alternative date for the same program or use the credit to book a different program
I am a Support Coordinator and want to register multiple participants. Do I need to fill out a registration for each one?
The information within the registration is required for each participant. If you have the required information in a different format, contact This email address is being protected from spambots. You need JavaScript enabled to view it. and we will assist you.

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